At Sport Talent, we strive to ensure that our customers are completely satisfied with their purchases. If you are not entirely happy with your order, we have a fair return policy in place. Please read the details below:

General Return Policy

• Eligibility: You may return items within 30 days of receiving your order. To be eligible for a return, the item must be unused, in its original packaging, and in the same condition that you received it.
• Non-Returnable Items: Certain items are non-returnable, including:
  • Personalized or customized products
  • Gift cards
  • Downloadable software products
  • Services that have been rendered

Return Process

1. Initiate a Return: To initiate a return, please contact our customer service team at [customer service email] or through the app’s support feature. Provide your order number and the reason for the return.
2. Return Authorization: Once your return request is approved, you will receive a Return Authorization Number (RAN) and instructions on how to proceed.
3. Shipping the Item: Pack the item securely and include the RAN on the package. You are responsible for the return shipping costs unless the return is due to an error on our part (e.g., incorrect or defective item).
4. Processing Time: Once we receive your returned item, we will inspect it and process your refund or exchange within 7-10 business days.

Refunds

• Refund Method: Refunds will be issued to the original payment method used at the time of purchase. Please allow a few days for the refund to reflect in your account, depending on your bank’s processing times.
• Exchanges: If you wish to exchange an item, please follow the return process and place a new order for the desired item.

Contact Us

If you have any questions or need further assistance regarding our return policy, please feel free to contact our customer service team at [customer service email] or call us at [customer service phone number].

Thank you for choosing Sport Talent! We appreciate your business and are here to help.